Professional services team

Using our highly experienced professional services team we deliver quality solutions tailored to our clients needs.

The introduction of a business application can quite often mean a change not only in business practise but culture as well. Often staff are asked to change they way they have worked, and are required to learn new skills to carry out the new processes.

From initial discussion of your requirements to final deployment of the agreed solution, our experienced team provide the consultancy, training, and ongoing support to ensure that you and your staff are totally comfortable with the changes in business practice and culture involved in going digital.

Our skilled development staff can provide a fully customised software solution or tailor one of our industry-specific applications to meet the precise needs of your organisation. Prior to going live we offer comprehensive training in all aspects of electronic document management via your choice of method, including class room sessions, one to one and floor walking or a 'train the trainer' approach. We offer formal courses in Swordfish Systems Administration and Application Development.

All of Capita Total Document Solutions’ services can be tailored to client’s individual requirements.

CAPITA > CASE STUDIES

Medway Council
Swordfish reduces paper storage space, increases operational efficiency and improves customer service at Medway Council...

Department of work and pensions (DWP)
Management of the storage and retrieval of all of the Department's documents...